Frequently Asked Questions (FAQ’s)

Welcome to the BuyGoldenIP FAQ section  here you’ll find answers to the most common questions about our IPTV service, setup, and support.

1. What is BuyGoldenIP?

BuyGoldenIP is a premium IPTV service that gives you access to thousands of live TV channels, movies, and series from all over the world. You can stream in HD and 4K quality on any device — Smart TV, Firestick, Android Box, mobile, tablet, or computer.

2. What do I need to use the service?

You only need three things:

A stable internet connection (at least 12 Mbps).

A supported device (Smart TV, Android, iOS, Firestick, etc.).

An IPTV app or player (we’ll guide you after purchase).

3. How do I install BuyGoldenIP on my device?

Once you complete your order, you’ll receive an activation email with your login details and step-by-step setup instructions for your specific device.
We support all major apps such as Bob player, Ibo player, Ibo player pro, IPTV Smarters, and Flix IPTV.

4. How long does it take to receive my IPTV subscription?

After payment, your account is usually activated within 5–30 minutes.
During high-demand periods, it may take up to 2 hours, but never longer.

5. What kind of channels do you offer?

We offer over 25,000 live TV channels and 160,000+ on-demand movies and series — including sports, news, entertainment, kids’ shows, international content, and more. Channels are updated regularly to ensure the best experience.

6. Do you offer free trials?

Yes! From time to time, we offer 24 trials so you can test the quality before subscribing. Check our homepage or contact support for availability.

7. Can I use my subscription on multiple devices?

Each subscription is for one device at a time.
If you want to use multiple devices simultaneously, you’ll need to purchase an additional connection.

8. What should I do if my channels are not working?

First, try these quick fixes:

Restart your app or device.

Reboot your router and check your internet connection.

Make sure your playlist or portal URL is correctly entered.
If the issue continues, contact Contact.info@buygoldenip.xyz
— our team is available to help.

9. Are there any hidden fees?

No. The price you see on our website is final — no extra fees, contracts, or hidden costs.

10. Do you offer refunds?

Due to the nature of digital IPTV services, we do not provide refunds once the service is activated.
However, if your subscription does not work and our support cannot fix it, we may offer a refund or replacement at our discretion.

For full details, please read our Refund Policy
.

11. How do I renew my subscription?

You can renew easily by visiting https://buygoldenip.xyz
and selecting your desired plan. We’ll extend your existing account — no reinstallation required.

12. How do I contact support?

Our friendly support team is here to help you with setup, technical issues, or questions.

📧 Email: Contact.info@buygoldenip.xyz

🌐 Website: https://buygoldenip.xyz